How can we help?
Answers to the most common questions below — or just write to us directly.
Frequently asked
How do I book a tour, ride, or table?
Open a place's page and tap Book. Tours and rides confirm instantly once you pay; restaurant reservations are still coming to the app.
How do I cancel a booking, or get a refund?
Go to the Bookings tab and tap Cancel booking. If you already paid, this automatically refunds you through Stripe instead of just cancelling — no separate refund request needed.
Is my payment information safe?
Yes — your card details go straight to Stripe's own secure checkout page. TO DO Cabo never sees or stores your card number.
How do I turn off notifications?
Profile → Notification Settings lets you turn booking-update notifications off any time.
How do I delete my account?
Profile →
Delete account. This is permanent — it removes your favorites, reviews, and notifications right away. See our
Privacy Policy for exactly what happens to past bookings.
I found something wrong with a listing or a review — how do I report it?
Email us at info@todocaboapp.com with a link or the business's name and what's wrong — our editorial team reviews every report.